Refund Policy

Our Return and Refund Policy was last updated 26 June 2022

Thank you for shopping at apnacaonline.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Apna CA Online

“Goods or Services” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to apnacaonline.com, accessible from https://apnacaonline.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You will be required to give us consent (Confirmation) as per the following events,

1. Our executive will call and ask for the details and will let you know how to proceed. (you can cancel your plan and ask for a full refund here if you are not comfortable at this point)
2. After confirmation from your end, we will start processing your details, so there will be no refund entertained once the details are ready or work has been started.
3. Please note that we will be preparing the ITR/Applications/Forms from your data only (Input), so it is always presumed from our end that whatever data provided by you are for your legal business and have been personally verified by you.
    

You are entitled to cancel your order before we start your work.

(Normally you will receive the confirmation from our end that your work has been started by our executive. You are always allowed to get your money refund if the things not working for you before our initial confirmation.)

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email: support@apnacaonine.com or simply you can call us on mobile at +91 

Our team will take your case to the refund team, after the due diligence, our team member will initiate the refund amount.

Conditions for Refunds

As you know that we are mainly dealing in services where return policy can not be like goods, so you must be very clear while giving you consent, you must check all the workings and still if you have any doubts you can always call us and email to us on our support mail. 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: undefined +91-

or you can write to us at support@apnacaonline.com